What is your return policy? Because Amaluha is a
small, independent studio, all sales are final. Choosing an Amaluha
piece is an act of conscious shopping. To stay true to our sustainable values
and minimize the carbon footprint of shipping, we do not accept returns. We ask
that you measure carefully and choose with intention. If you have any questions
about a fit, a fabric, or a feeling before you buy, please reach out—I am
always happy to help you find your perfect match.
Email:
amaluhashop@gmail.com
Shipping Information
Where do you ship? We ship our heritage pieces all
over the world.
How much does shipping cost?
Bags & Pillowcases:
Enjoy free shipping worldwide.
Bathrobes & Jackets:
Shipping is calculated at checkout based on the weight f the item and your location.
How do I track my order? Once your purchase is
finalized, you will receive an email with your tracking number. Within Europe,
we ship via Postnord; for the rest of the world, we use DHL.
Important Note: Once your package is in the hands of
the carrier, it is your responsibility to monitor its journey. Amaluha is not
responsible for packages that are lost, stolen, or damaged in transit. If you
notice a delay, please contact your local post office or the carrier directly.
Customs & Duties: For international orders,
please be aware that once the package reaches your country, you will be
contacted by the carrier to pay any applicable customs fees or import duties.
Delivery Times
When will my order arrive? Every Amaluha piece is
one-of-a-kind and handmade. Depending on where you are in the world, your
package will typically arrive within 2 to 6 weeks.
Size & Fit
How do I know it will fit? You will find detailed
measurements (length, chest, and width) on every product page. Because I work
with vintage textiles that have their own unique "give" and
character, all sizes are approximate.
The "Oversize" Philosophy: Many of my
pieces, especially the robes and jackets, are designed with a generous,
oversized fit. This isn't just a style choice—it’s about 100% comfort and the
freedom to move. If you are between sizes, I recommend embracing the extra
room.
